Unfairly Charged Liner Premium Subscription – Please Resolve

Comments

4 comments

  • Avatar
    Brian

    Dear Steph,

    I am so sorry for the frustration you had and for the delay in response.
    However, I have not gotten any email from you about this issue.
    I would want to sort this issue out for you as soon as possible, but I need your email address to do so.
    Could you please try contacting us again at contact@getliner.com

    Best,
    Brian

    0
    Comment actions Permalink
  • Avatar
    Steph

    Hi Brian,

    Yes, I've emailed contact@getliner.com and brian@getliner.com (even previously). But have not received any replies back. Could you guys check on your end instead?

    Have also sent a follow-up email on 1 Jan 2021 (screenshot as attached below). Haven't received any replies to that either. Not comfortable with sharing my email here in a public forum, so do advise on how I should provide my email otherwise. My email is the email associated with this account.

    Also: Two more feedback for your product team. 1) Liner users who created their account using Facebook sign up are unable to access the forum, because it requires an email and password. I had to create another dummy account using the same email, so that I could have a password. 2) Signing in on mobile (iOS, Chrome) doesn't work for forums. Wanted to reply to your comment while commuting last week, but I couldn't access my account even after successfully keying in my email and password. Tried 8 times.

    Please process my full refund asap.

     

     

     

    0
    Comment actions Permalink
  • Avatar
    Steph

    Hi Brian and team,

    Still waiting for a follow-up reply and my refund. Please advise?

    Would certainly be taking this to Chrome Webstore reviews, Google reviews and more otherwise.

    0
    Comment actions Permalink
  • Avatar
    Brian

    Dear Steph,

    I am so sorry for the delay.
    The reply has been sent to your email.
    Could you please check your inbox?

    Best,
    Brian

    0
    Comment actions Permalink

Please sign in to leave a comment.